Frequently Asked Questions

If you’ve got any questions about natural oils or the Opulence Essentials range, drop us a message at hello@opulenceessentials.com. In the meantime, here’s a list of questions we’re frequently asked, with some helpful answers

Our Products

Q: What ingredients are found in Opulence Essentials products?

A: We like to keep things simple and let nature work its magic. Our carefully-sourced, 100% pure natural oils are kind to skin and free from any parabens or harmful chemicals. Instead, our products use powerful nutrients like Vitamin E, Retinol, and Omega 3 to nourish and revitalise all skin types, including sensitive skin.

Q: Are your products tested on animals?

A: No, our products are cruelty free. This is very important to us and we only work with suppliers whose principles match our own, and whose production is completely free of animal testing.

Q: Will there be more products coming in the range?

A: Yes! We’re starting out small but aiming big. We feel very passionate about the potential of our products and the role natural oils can play to revolutionise both women and mens’ daily skincare regimes.

Q: Are your products organic and vegan friendly?

A: Yes, Opulence Essentials products are completely organic and suitable for vegans.

SKinCare tips

Q: I’ve got oily / combination skin, are natural oils right for me?

A: Absolutely, there is a misconception that oil-based products are only suitable for dry skin but this is not the case. If you’re susceptible to break outs, the key thing to watch out for when choosing a natural oil is to choose one that factors low on the Comedogenic scale (a spectrum that ranks skin oils and butters on how likely they are to block up pores). Thanks to their small molecular structure, Argan and Cacay oils rank as 0 on the scale, meaning that they can penetrate the skin easily and will not block up pores.

As everyone’s skin is different, we recommend doing an overnight test on a small patch of skin if you’re trying natural oils for the first time. Our products are backed by a 100% customer satisfaction guarantee so if you’re not completely happy with your order, you can contact us at info@opulenceessentials.com within 60 days of purchase.

Q: How do I incorporate natural oils into my daily routine?

A: For a more radiant complexion, we recommend using 2-3 drops as part of your night-time skincare routine, either on its own or before your moisturiser. Our oils are also perfect to help restore and re-nourish dry or damaged hair and nails. Use sparingly – a little goes a long way.

Your Order and product shipping

Q: Do you sell and ship worldwide?

A: At the moment we sell from the U.S but we are able to ship our products internationally via Amazon’s Export Service which serves over 100 countries. We’ll soon be venturing into new markets so join our mailing list for the latest information and exclusive launch offers.

Q: What product guarantees do you offer?

A: Our products are backed by a 100% customer satisfaction guarantee. If you are not completely happy with your order, please email us at info@opulenceessentials.com within 60 days of purchase.

Q: What is your returns policy?

A: We want you to be completely satisfied with your products – if you are unhappy with your purchase or have any questions about the product, please email us at info@opulenceessentials.com and we will come back to you as soon as possible.

Q: When can I expect to receive my order? 

A: If your product hasn’t arrived by the expected delivery date, please contact us at info@opulenceessentials.com for shipping enquiries.

Q: Do you offer discount or coupon codes on your products?

A: Yes we do! Sign up to our newsletter and follow our Instagram for all of our offers.